Reference

Our Terms, Your Account Rights

h202 operates under a defined legal framework that governs how your account, deposits, and activity on the platform are handled. Access to our services depends on your local law and eligible regions — read these terms before you start.

Account TermsPrivacy PolicyJurisdiction NoticebKash & Nagad ConditionsEligibility Rules
h202 Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about our terms, your account rights, or how a specific policy applies to your situation, our support team handles legal and account queries directly. You can reach us through the channels below — we aim to respond to policy-related questions within one business day.

Team online

Live Chat

Open the chat window from any page on h202. For legal and account queries, select the account support option and describe your concern clearly.

Email Support

Send your policy or account question to our support address. Include your registered account details so we can locate your record and respond accurately.

Help Centre

Our help centre covers common questions about account terms, wallet conditions, and eligibility. Check there first for answers to standard policy queries.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the handling of your account information seriously. Here is how we manage the key areas that affect your data and account security on h202.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by our operational and legal obligations. You may request details about what we hold.

Cookie Use

We use cookies to keep your session active, remember your wallet preference between bKash, Nagad, and Rocket, and measure how pages perform. You can manage cookie settings in your browser.

Account Security

Your account is protected by password authentication and OTP verification on login and withdrawal. Never share your OTP with anyone — our team will never ask for it.

Data Requests

To request a copy of your data, ask for corrections, or raise a concern about how your information is used, contact support via live chat or email with your account details.

Common Questions About Our Legal Terms

Straight answers to the questions we get most often about how our terms work and what they mean for your account.

No. Eligibility is your responsibility. Access to our platform depends on your local law and eligible regions. We do not confirm or deny legality for any specific location.

If your account is suspended for a terms breach, we review the account balance and process any eligible return to your registered wallet after verification is complete.

Yes. Contact support via live chat or email with your account details and a data request. We will confirm what information we hold and how it is used.

Updated terms are posted on this page with a revision notice. Continuing to use your account after a change means you accept the updated terms as they stand.

Raise it through live chat or email support. Describe the specific policy point and your account situation clearly so the team can review and respond with the relevant detail.

Both. Deposits and withdrawals via bKash, Nagad, or Rocket are subject to our payment conditions and to the individual terms of each payment provider you use.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.